Shipping policy

At NYSHK, we aim to deliver your orders safely and on time while maintaining the quality and care your luxury pieces deserve.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Once your order is processed, it is prepared carefully for dispatch to ensure your jewelry and gift items arrive in perfect condition.

2. Shipping Time

Our standard delivery takes 5–7 business days within Canada and 7–10 business days for international orders, calculated from the date your order is shipped."
Please note that delivery times are estimates and may vary depending on your location, courier service, holidays, weather conditions, or customs processing (for international orders).

3. Shipping Charges

Shipping fees (if applicable) are calculated and displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details , allowing you to track your package until it arrives.

5. Delays

While we do our best to meet delivery timelines, NYSHK is not responsible for delays caused by courier services, customs clearance, incorrect address details, or circumstances beyond our control.

6. Incorrect Address

Please ensure your shipping address is entered correctly at checkout. NYSHK is not responsible for lost packages due to incorrect or incomplete address information provided by the customer.